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We are a team of practice, methodology, and technology experts.

We have a unique combination of experience in nonprofits, higher education, government, social research, technology, business, and other fields.

We are united in our commitment to helping social-good organizations solve complex problems and tackle interesting challenges by catalyzing stakeholder wisdom.

Mary Kane, M.S.; President and Principal Consultant


Ms. Kane is the President and Principal Consultant at Concept Systems, Incorporated (CSI).  Having built the company from a single person “shop” to a social research and evaluation services company, Ms. Kane has restructured The Concept System® and client processes to ensure that organizations benefit fully from CSI’s capabilities.  Her experience includes strategic operational planning, product and program development, education and training design, and program needs assessment and evaluation.  She also supports clients through organizational and leadership development consultations.  In collaboration with clients and research colleagues, she has co-authored numerous articles on the applications of group concept mapping and pattern matching in organizational decision-making and strategic planning.  Ms. Kane is also first author of the definitive volume on Concept Mapping: Concept Mapping for Planning and Evaluation (Sage Publications, 2007).

For over 20 years, Ms. Kane has planned and conducted research and evaluation initiatives for federal, state, and county agencies, health and mental health organizations, private corporations, non-profit agencies, and school districts.  She has provided counsel to groups ranging from small boards of directors to organizations represented by thousands of stakeholders.

Ms. Kane co-founded and became the Principal Executive of CSI in 1993 after a successful career in the management and growth of community-based cultural and learning organizations.  Under her leadership, the company has invested in the redevelopment of its software and process technology, and has expanded the scope of CSI methods and services to meet clients’ needs.  Ms. Kane holds a Masters in Library and Information Sciences from Columbia University.

Scott R. Rosas, Ph.D.; Director of Research and Evaluation


Dr. Rosas is Director of Research and Evaluation with Concept Systems. He has more than 15 years of evaluation experience, having led many multi-site evaluation projects.  As the lead for various evaluation projects at CSI, he facilitates all aspects of the design and implementation of the evaluation components, including the development of data collection tools, protocols for administration, and data analyses.  Dr. Rosas is an expert in the design and use of the Group Concept Mapping methodology, having conducted concept mapping projects with diverse national and international clients.

Dr. Rosas serves as the primary methodologist for CSI, leading the applied investigation of complex problems in social sciences and biomedical research.  He has published and presented on methods, techniques, and practices in evaluation.  His recent emphasis has been on measurement approaches developed from group concept mapping, with attention to the assessment of the validity and reliability of data collection tools.  At CSI, he leads the formal study of the Group Concept Mapping methodology and its application.  Since 2000, Dr. Rosas has been a member of American Evaluation Association (AEA) and previously served as a member of the AEA’s standing committee on ethics.  He received his PhD in Human Development and Family Studies from the University of Delaware, with an emphasis on program evaluation.

Ellen Slusar, B.S.; Senior Director of Operations and Finance


Ms. Slusar’s role as Senior Director of Operations and Finance includes leadership responsibility for CSI operations, human resources, financial management, contract management, vendor/contractor relationships, and managing the company’s strategic planning.

Over the past twenty-five years, Ms. Slusar has held a wide range of business management positions.  Her most recent position prior to joining CSI was as the Managing Director and Business Manager at Marsteller, an integrated communications firm based out of New York City.  Her extensive experience includes strategic planning to support large revenue growth and company investments in new strategic capabilities, full service financial reporting and analysis, as well as Sarbanes Oxley compliance requirements.  Ms. Slusar is a graduate of the State University of New York at Binghamton, with a Bachelor of Science in Business Management.

Jennifer Royer-Barnett, M.P.A.; GCM Practice Manager


As GCM Practice Manager, Ms. Royer-Barnett manages the GCM Application Technology relationships, advises on GCM Practice strategies, and Knowledge Management to support CSI’s expert researchers.  She has managed and assisted on over forty consulting projects during her time at CSI.  She also supports the staff at CSI with various internal operations and assists Lead Consultants in all aspects of project management, from project design and planning to final reporting.

Prior to joining the CSI team, Ms. Royer-Barnett worked at the Broome County Legislature as a Deputy Clerk. During her four years there she provided assistance to Broome County legislators and other county department personnel, in addition to updating the county’s FOIL Program.  Ms. Royer-Barnett holds a Master’s in Public Administration from Binghamton University and a Bachelor of Arts with focuses on Religious Studies, Middle Eastern Studies, and Sociology from Drew University.  Additionally, she holds a paralegal certificate and notary public certification.

Jon Littlefield, B.A.; Technology Sales Manager

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As the Technology Sales Manager, Mr. Littlefield works closely with new and existing clients to provide the best software solutions for their needs. In addition to being the primary contact for sales of CS Global MAX, Mr. Littlefield conducts introductory webinars on the Group Concept Mapping methodology and supports CSI’s training seminars.

Mr. Littlefield has more than fifteen years of experience in sales and account management. Prior to CSI, he was the Wholesale Manager for Global Phoenix Computers, an international distributor of major brand and private label consumer electronics. His primary role was development of new business markets inside the US and abroad. Mr. Littlefield holds a Bachelors of Arts in History and Anthropology from Ithaca College.

Megan Barber, M.B.A; Client Services Consultant

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As a Client Services Consultant, Ms. Barber assists Lead Consultants in all aspects of project management, from project design and planning to final reporting, and supports the organization in business development, marketing, and sales initiatives.

Over the past 20 years, Ms. Barber has held a wide range of non-profit and business leadership positions.  Prior to joining the CSI team, she served as Director of Art At Work Holyoke, part of a national initiative to improve municipal government through strategic arts projects with municipal employees, elected officials, and local artists; and Director of RSVP of Hampshire & Franklin Counties, a volunteer network for people 55 and older.

Ms. Barber holds a Masters of Business Administration from the Heller School for Social Policy and Management at Brandeis University, and a Bachelor of Arts in Mathematics from Williams College.

Matthew Hall, B.S.; Manager of Information Systems


As the Manager of Information Systems, Mr. Hall is the lead resource for all of CSI’s technical needs and is the liaison between CSI’s leadership team and CSI staff on technology initiatives. He serves as the senior technical manager of both Group Wisdom and CS Global MAXTM, our proprietary web applications, is responsible for the management and implementation of all computer and information technology (IT) and systems, and supervision of CSI Technical staff. Prior to joining CSI in 2014, his technical experience included working with students and staff on a college campus and applying large scale hardware and software maintenance procedures.

Matt earned a Bachelor of Science in Information Technology from Southern New Hampshire University.

Steven Wallace, B.A.; Technical Support Associate


Mr. Wallace, a Technical Support Associate, supports the information technology infrastructure, assists in the troubleshooting of software issues reported by staff and clients, collaborates in training staff for current and new software, provides technical assistance for teleconferences and webinars, and supports the research teams’ technical needs in the service of client deliverables.

He has previous experience providing technical support for TC3 staff and students and assisting the Cornell College of Human Ecology in AV equipment upgrades, as well as teaching English abroad in China.

Mr. Wallace holds a Bachelors of Arts in Geography from Bard College at Simon’s Rock, and an Associate Degree in Computer Information Systems from Tompkins Cortland Community College.

Nancy Szary, B.S.; Administrative and Operations Associate


As an Administrative and Operations Associate, Ms. Szary provides support to the management and operations of the company and its senior leadership; and supports various business development, marketing, and sales initiatives.

Prior to joining CSI, Ms. Szary was the Development Associate for Ithaca’s Hangar Theatre for eighteen years. During this time, she was involved in all aspects of donor relations, a major capital campaign and managing events for this professional theater. Her additional experience involves planning events and conferences for Cornell University’s College of Human Ecology and database management for the NYS 4-H Foundation. Ms. Szary attended Cornell University where she earned a Bachelor of Science in Applied Economics and Management and lettered in Women’s Ice Hockey.

Diana Crawford; Assistant Administrator


Ms. Crawford’s duties as an Assistant Administrator include the maintenance of the Concept Systems’ client database and invoicing system. She also coordinates CSI’s on-site training seminars and supports the day-to-day needs in managing the office. Ms. Crawford has organizational and secretarial experience in publishing, and medical and educational offices.

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