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Careers


Position Title:

Technical Support Associate

Reports to:
Senior Director Operations & Finance

FLSA Status:
Full-time, Exempt

Date:
September 2016



Overview

Concept Systems, Inc. (CSI) has a remarkable opportunity for a skilled, energetic and focused professional to apply his or her technology experience in supporting our proprietary web-based application, IT infrastructure, and research and evaluation team’s client focused delivery

CSI is a growing research and evaluation services and delivery company that serves primarily government, not-for-profit and academic clients engaging in stakeholder-informed strategic planning, needs assessment, evaluation and professional development.

We are the experts in Group Concept Mapping, a simple and transformative methodology that helps organizations gather information, build consensus, evaluate programs, and plan strategically for the future.  CSI is the sole owner of the proprietary software The Concept System© and its unique web application CSGlobal MAX™.



Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements below are representative of the knowledge, skills and abilities required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Skills

  • High proficiency in standard business IT infrastructure in a Windows based environment, as well as programs like MS Word, Excel, and Power Point, Outlook, web navigation tools.
  • Familiarity with some or all of the following: Sales Force CRM, Word Press, MS Access, and/or Adobe PageMaker.
  • Strong capacity to work independently.
  • Superior communication skills, both oral and written.
  • Ability to organize multiple priorities and address them successfully.
  • Orientation to detail and a commitment to accuracy and timeliness.
  • Effective client and team relations skills.

Experience in supporting users in an academic or public sector setting a plus

Education/Experience

The successful candidate will possess a combination of relevant education and experience for the position.  A minimum of a BA/BS is required, supplemented by experience in relevant areas and/or industries.

Compensation

Includes salary commensurate with successful candidate’s experience and education, vacation and personal time, health and dental benefits, retirement plan, and bonuses.

Submit your cover letter and resume to careers@conceptsystems.com



Position Title:

Client Research Support Consultant

Reports to:
President, Senior Director Operations & Finance

FLSA Status:
Full-time, Exempt

Date:
May 2016



Overview

Concept Systems, Inc. (CSI) seeks a qualified, creative person to join the research and evaluation team.  Clients are primarily government, not-for-profit and academic programs engaging in stakeholder-informed planning and evaluation.  We look for an individual with research skills in a field related to social and organizational development, including data collection and management skills.  This is a full time position, based in Ithaca NY.  CSI will provide training on key technologies.

The RSA focuses on

  • Data collection, analysis and reporting for projects that are a range of sizes, including large, multi-phase projects.
  • Communicating results from social science, scientific and research-focused client initiatives.
  • Supporting client project teams, including project manager support.
  • Supporting specific company initiatives.


Qualifications

Skills

  • Organization and management of data using a variety of databases.
  • Experience in qualitative and quantitative research and evaluation approaches and methods.
  • Proficiency in conducting independent research, managing databases.
  • Fluency in technology and structures to support research, including  web-based data management, and standard database and program applications.
  • Ability to learn and apply data technologies, including CSI’s Concept System tools.
  • Mature and effective writing skills; experience in scientific and research documentation.
  • Willingness and ability to travel.

Education/Experience

Minimum 4 year degree relevant to applied social sciences, evaluation, organizational development, business or research design implementation methodology; Master’s degree in related field is a plus.

Compensation

CSI offers a competitive compensation package, commensurate with qualifications.  Includes base salary, participation in health care program, and employee incentive plan.

Submit your cover letter and resume to careers@conceptsystems.com.


           
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