Case Study: Training Planning and Evaluation
| related case studies |
- Identify training needs
- Identify appropriate delivery methods
- Conduct ongoing assessment of the impact of training on individual and organizational performance improvement
- Demonstrate the return on investment of training and link it to specific organizational goals.
CSI brings to your training design and evaluation mandate:
- The Concept SystemŽ software
- Knowledge capital based on 30 years of research and consulting
- Highly developed and productive planning and facilitation methods
- An engagement relationship to create the best results in days, not months
- Measurement of Return on Expectations (ROE) and Return on Investment (ROI).
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The Training mandate: |
Concept
Systems assists you by:
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Conduct
comprehensive training needs assessment based on specific organizational
goals, and link to curriculum development.
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Planning the needs assessment, then developing a comprehensive map of all the topics to be covered in a training program. Using the input from key stakeholders, CSI assesses the relative importance of these topics and identifies priorities before resources are applied to design training classes. |
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Create
a training design and delivery method and ensure that the right
training reaches the right people.
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Helping developers manage the training development effort by assigning tasks and deadlines, and measuring development progress. |
| Measure the performance of employees and divisions to track ROI and evaluate the effectiveness of training. | Constructing performance metrics and the right measurement instruments or "scorecards" to evaluate all topics in a training program; collecting ongoing data and reporting results to assess the impact of the entire training. |
| Continually report on the training impact on individual, division and organizational performance. | Integrating measurement and data collection with existing systems. |